Our guarantee

Propex Leisure Accessories strives to satisfy our customers and offer the highest levels of quality and service. If for any reason you are dissatisfied with our product, simply follow the directions below to return the order within 10 days of purchase date and we will promptly process your request and refund your money. Please ensure the product is in all its original packaging and has not been used. Send the items back to;

Propex Leisure Accessories Limited
Unit 10
Carvers Trading Estate
BH24 1JS

Please contact our customer service team before returning any item. Unfortunately we cannot refund postage unless the goods were faulty at the time of delivery or the order was incorrect. We advise that you send items back by either recorded or special delivery for small items or courier for larger items.

We will ensure that your credit card is credited within 30 days for any returned items.